frequently asked questions

A Washee is a person who loves to do laundry, and also enjoys making a bit of income in their spare time. They are approved and appointed individuals who have elected to do your laundry for you!

Your Washee will pick up your laundry from your home, have your laundry washed and folded, with the same care as they would their own laundry, and delivered back to you as soon as possible.

Our typical turnaround time on your laundry order is a few hours, but may be as many as 24 hours.

Your laundry is being washed by an appointed Washee in your area, typically in their own homes.

Yes, there is a $50 minimum charge per order (25 lbs), plus $10 delivery fee.

Currently we serve Surrey, Langley and White Rock, British Columbia, Canada. Our goal is global! Stay tuned if you live outside that area!

We have a minimum price of $50.00, plus a $10 delivery fee for all laundry up to 25lbs. This is roughly 3 loads of laundry. Once we’ve picked up your laundry, your bags will be weighed & the weight will be recorded. Weight over 25lbs is calculated at $2.00 per pound. Any additional items other than “Everyday Laundry” may require specialized pricing. We will notify you if this is the case.

The Washe will retain your preferred credit card on file. Payment will be processed prior to acceptance to confirm validity.

Yes, it’s very easy to add family members to your account. Under your profile create a new pick up address.

We would love to have you as a customer please just make sure that you can allow us remote entry to your building if you are not home.

On the day of your scheduled pick up, please leave laundry bags outside your front door (or requested pick up spot in your address delivery instructions) in marked plastic bags, or in your own personal The Washe Laundry Bag. If you don’t already have a The Washe Laundry bag, you can order one with any order.

You can cancel an order up until midnight the day the order was placed. Once the order is accepted, there is a $10 cancellation fee. To cancel an order once it has been accepted, please contact us with your order number, and cancellation request.

The Washe Laundry Bag
only
$2

Per Pound

Get Started

$2 per pound. Everyday laundry. Anything you would put in a normal wash cycle. 25 pound minimum per order. This is roughly 3 loads of laundry.

Need a bag? Order your own The Washe Laundry Bag with your first order!